Privacy Policy

Effective Date: October 5, 2025
Website: www.louisaeleftheriou.com
Owner/Operator: Louisa Eleftheriou

1. Introduction

Your privacy matters to us. This Privacy Policy explains how Louisa Eleftheriou (“we,” “our,” “us”) collects, uses, discloses, and protects personal information when you visit www.louisaeleftheriou.com (the “Site”) or interact with our services. We comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable provincial privacy laws.

By using our Site, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Site.

2. Information We Collect

We may collect the following types of personal information:

  • Information you provide directly: name, email address, billing information, and any information submitted through contact forms, newsletter sign-ups, or purchases.

  • Automatically collected information: IP address, browser type, operating system, referring website, browsing activity, and cookie data.

  • Transactional information: records of purchases, registrations, or resource downloads.

  • Other information: any data you voluntarily provide when engaging with us (e.g., sending inquiries, testimonials, or reviews).

3. How We Use Personal Information

We use your information for purposes such as:

  • Providing requested services, resources, or products.

  • Processing payments and fulfilling orders.

  • Communicating with you, including responding to inquiries and sending newsletters.

  • Improving our Site, content, and user experience.

  • Sending updates, promotional offers, and marketing (with consent).

  • Meeting legal, regulatory, or contractual obligations.

We will only use your information for the purposes identified at or before the time of collection, unless you consent otherwise or as permitted by law.

4. Consent

We collect, use, and disclose your personal information with your consent, which may be express (oral, written, or digital opt-in) or implied (when the purpose is obvious, such as processing a payment). You may withdraw your consent at any time, subject to legal and contractual restrictions, by contacting us (see Section 11).

5. Disclosure of Information

We do not sell, rent, or trade your personal information. We may share information in the following circumstances:

  • Service providers: trusted third parties (e.g., payment processors, website hosting, email service providers) who assist in operating our Site or delivering services.

  • Legal requirements: if disclosure is required by law, regulation, court order, or government request.

  • Business transfers: in the event of a merger, sale, or reorganization of our business.

6. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to:

  • Remember user preferences.

  • Track usage patterns for analytics.

  • Improve Site functionality and security.

  • Deliver relevant content and marketing.

You can adjust your browser settings to refuse or disable cookies; however, this may limit some Site functionality.

7. Data Security

We take reasonable physical, organizational, and technological measures to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. While we strive to protect your data, no method of electronic storage or transmission is 100% secure.

8. Data Retention

We retain personal information only as long as necessary to fulfill identified purposes, comply with legal obligations, or resolve disputes. When no longer required, information will be securely destroyed, erased, or anonymized.

9. Your Rights

Under Canadian privacy laws, you have the right to:

  • Access and request a copy of your personal information.

  • Request corrections to inaccurate or incomplete information.

  • Withdraw consent to further collection, use, or disclosure of your information (subject to legal/contractual restrictions).

  • Complain to the Office of the Privacy Commissioner of Canada (OPC) or relevant provincial commissioner if you believe your privacy rights have been violated.

To exercise these rights, contact us using the details in Section 11.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those external sites. We encourage you to review their privacy policies before providing personal information.

11. Contact Us

For questions, concerns, or to exercise your privacy rights, please contact:

Privacy Officer
Louisa Eleftheriou
Email: louisaleftheriou@gmail.com
Mailing Address: 62 Blaine Court, Vaughn, ON, L4L 8J5

12. Updates to This Policy

We may update this Privacy Policy from time to time. Any revisions will be posted on this page with the “Effective Date” updated accordingly. Continued use of our Site constitutes acceptance of these changes.